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Selling Guides 1-2-3 of selling your home Writing the details Photographs Boards Preparing for viewings Viewings The offer Completing the sale Calculators How much can I borrow calculator Mortgage calculator Stamp duty calculator Guides Selling guides Letting guides Viewings Safety The first and most important point to remember is the safety of both yourself and your possessions. When potential buyers arrange a viewing you should ask for their telephone number (preferably not a mobile), and make a point of phoning the number to ensure it is genuine. Always try to conduct a viewing with a friend or family member present. When a potential buyer arrives it would be prudent to ask for some ID before letting them in, they will understand and should not take offence. Ensure that valuables and items detailing personal information are put away. Do not leave the potential buyer General Be polite and courteous to potential buyers, it is a well known fact that whether a potential buyer likes the seller or not can make or break a sale. It can be a nice touch to offer your prospective buyers some light refreshments, especially if they have come a long way. Ensure that you have a printed off copy of the property details and any relevant documentation such as guarantees of proof of planning permission. It is also worth keeping a record of local information, in particular council tax, ground rent, service charges. You will also need to have a list of items to be included in the sale. Showing It is a daunting experience to have complete strangers poking around your home and sometimes being quite critical, try and remain detached from emotion and just let them get on with it. When showing someone around your home, use the professional's tips: try not to point out the obvious bring their attention to any special features highlight any security products installed don't be too pushy or talkative don't deliberately mislead potential buyers, you will probably be caught out at some stage and it is illegal allow the buyer to go ahead of you where possible so that you are not blocking their view of the rooms. don't block the light in a room by standing in front of a window give them space to soak up the atmosphere and notice the details make sure that you have allowed plenty of time for the viewing so that the buyer is not rushed keep mentioning how much you will miss the place and how you are loathe to move never say it is too small or you are moving because of lack of space, this will stick in a buyers mind ask if they would like to wander around on their own ask if they have any questions and keep smiling however daft they may be Questions for the buyer When do you hope to move? This may let you know the timescale that the buyer is working to. Do you know this area? If the buyer does not, you will be able to point out the positive aspects of living there. Do you have a mortgage agreement in principal? A positive response indicates that the buyer is in a good position when a price is agreed. Is your property on the market? A negative response may indicate that the buyer is not serious about moving, or that a move for them is unlikely to be in the near future. Questions from the buyer Has the property been on the market long? The buyer is trying to ascertain how eager you may be to sell. Has anyone made you an offer? Again the buyer is trying to identify your position and gain an advantage in price negotiations. Why is the property for sale? Valid reasons will not put the buyer off, but never say it's because of space. Are you in a chain for buying another property? The buyer wants to know how quickly you will be able to move should they decide to proceed with the purchase. Has any major work been done on the property? You may have receipts and guarantees that can be shown to prove that works have been undertaken. This can be a positive point. Final points Invite them to come again and, if they seem serious, offer them your phone number so that any further questions can be answered. Thank them for coming. Back to top   About Us | Privacy & Security | Contact Us | FAQ's | Add to Favourites Need Answers? Visit our Help Section. Click2move Ltd | Terms & Conditions