Are debit and credit card payments with click2move safe?
The answer is yes. click2move use Protx to process our online debit and credit card payments. Protx are an internationally respected Internet Payment Service Provider. They provide the software to enable our website to take secure online credit and debit card payments. click2move do not store any of your debit or credit card details on our databases.
We ensure your security and privacy at all times. If you'd like to find out more, read our Privacy and Security policy.
Protx security statement
The Protx payment system uses a combination of established and innovative techniques to ensure the security and integrity of all sensitive data including customer details and credit card information. Their internet facing web servers are certified by Verisign, this ensures that no third parties can impersonate Protx to obtain secure information.
Protx transaction security
The transfer of your details from click2move to Protx is encrypted and digitally-signed. This ensures that the information passed is secure and tamper-proof.
Protx Security for the customer
Any communication between the customer and Protx is encrypted to the maximum strength supported by the customer's browser. The customer is also protected from fraudulent use of their card in a "card not present" environment, by their card issuer.
How does Protx verify credit card information?
Protx validates your credit card by checking the details you entered on the click2move payment page. This includes your billing name and address, this should be as it appears on your credit card statement. Protx also check the Card Verification Value (CV2), this is the additional 3 or 4 digit security code found on the signature strip on the back of your card.
Protx data storage
All data stored on Protx systems is held on encrypted and highly secured databases. Protx are regularly audited by Visa and MasterCard to ensure that their systems conform to the latest security standards.
When is my card charged?
We charge your debit or credit card when you create your property listing, it is one of the final steps in that process. We also take payment if you choose to upgrade your package at a later date. As soon as your payment is authorised your property listing will be live on the click2move website. Your credit or debit card statement will show a payment to Click2move Limited as record of the transaction.
Which credit cards do you accept?
We accept Visa and MasterCard credit cards. We also accept debit cards with the Visa, MasterCard, Maestro and Solo logo's. We do not take personal cheques, International credit cards or PayPal. We can only accept, at present, billing addresses within the UK.
If you have any questions or concerns about credit card security, please contact us via e-mail at customerservice@click2move.co.uk. Write to us at click2move, 110 Greyhound Lane, Streatham, London, SW16 5RN. Or, phone us on 0870-224-1634
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